The digital revolution in the world of information management has created an abundance of data. As end-users move across digital applications each interaction can be tracked and measured at different points of their journey.
OpenAthens provides a window into this and our statistics are used by information professionals to provide insight and support into the work that they do.
Journals, research and business intelligence are a significant investment for any successful organisation. The evolution of a portfolio of resources depends on a mixture of cost, use and effective feedback to the library. Knowledge managers are regularly assessing the resources often looking for key strategic goals:
1. A fresh, vibrant and accessible collection.
2. Investing in resources that are valued by the organisation.
3. Identifying changing needs.
OpenAthens single sign-on service provides library statistics in two useful ways:
• A top level comparison of which resources are being accessed – although OpenAthens cannot provide the detail on the pages viewed or the time on site.
• Engagement by groups or individuals with specific resources.
Many information managers use the broad measures of group engagement to accurately allocate costs across a business to ensure that the people who use the resources are the ones who pay for them.
It also enables the librarian to make intelligent decisions on where to spend tightly controlled budgets for the biggest impact.
Certain reports can be scheduled to run each month and delivered via email. There is also the capacity to generate the reports when required.
It is important to remember, particularly in an era when many libraries are competing for less resources, that the OpenAthens statistics are not simply about saving money. They can be used for building investment cases for the right resources and materials.
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