Open Athens
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Find out more about OpenAthens single sign-on software for your organization.

Get in touch

Address
OpenAthens, Eduserv, Royal Mead, Railway Place, Bath, UK. BA1 1SR.

Telephone
Sales:  +44 (0) 1225 437 514
Support (for organizations): +44 (0) 300 121 0043
Eduserv reception: +44 (0) 844 5000 115

Email
Sales: openathens@eduserv.org.uk
Support (for organizations): athenshelp@eduserv.org.uk

 

Customer Support

Customer Support

For organizations (e.g. libraries, universities, hospitals) that are already customers of OpenAthens, we provide a dedicated support service for admin users – login with your adminstator credentials. Email us your query or speak to a support analyst.

Contact support desk

Help for individuals

Students, patrons and employees

If you are a student, library patron or employee with a query about OpenAthens, please contact the administrator at your organization. Apologies, we can not supply or support OpenAthens accounts for individuals directly as the service is designed specifically for organizations.

Find your local administrator >

NHS staff

If you are an NHS medical professional requiring an OpenAthens account, please visit the NICE portal below to register. If you already have an account but have a query, please contact your local NHS administrator. Find your administrator on the NICE portal below.

Visit NICE portal for help >