Friday 12th October 2018
Tell us a little about your role at OpenAthens
I’ve been involved in product management at the company since 2012 but it’s only really this year that I’ve taken on this specific role full-time. I also do a great deal of the OpenAthens’ internal and external communications.
It is certainly a very challenging role but it’s hugely (and increasingly) interesting and varied – I’m always going from one meeting to the next. I’m going to the Mind the Product London 2018 Product Conference in October with Vee, our UX designer.
I’m currently working on the launch of our new reporting interface, a more user-friendly data-analysis tool for librarians. Other hot topics for the team are the importance of onboarding and the best ways to support third parties with their onboarding; and user discovery, with the embeddable version of our organisation search/discovery service in development as we speak.
I’m also involved in the company’s drive towards OpenID Connect, trying to simplify the complexities of federated access management and eradicate the need for software.
What are your hobbies and interests?
For me, the lines between work and interests are blurred so I would definitely say work is an interest of mine! Otherwise, I enjoy cycling, hiking and reading in the garden with my new puppy, Pearl.
What’s your proudest achievement?
I recently oversaw the project management of a product throughout its entire lifespan and seeing those existing customers migrated to a better product made me feel very proud.
What’s the best piece advice you’ve been given or could give?
“Don’t worry about the things you can’t change, just concentrate on those you can.”
Who inspires you?
People who serve in the military.
What do you think the future of the industry looks like?
I think the industry has to radically change to become more user centric and user focused; it needs to be more flexible for both librarians and publishers. A revolution is needed and hopefully OpenAthens can lead it!
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