The conference theme ‘User-centred by design’ reflects our collective commitment to developing a secure, simple and seamless user journey to content.
Topics range from user experience and user consent and privacy, to piracy and practical use of identity and access management.
The OpenAthens Conference attracts over 150 international publishers and library professionals from a wide range of sectors including education and research, healthcare, government, charity, publishing, and commercial. Anyone with an interest in identity and access management is welcome to attend.
We want our international conference audience to feel inspired and enthused about the sessions they participated in during the day and to benefit from the valuable connections they make through networking.
This event is of interest to anyone working in education and research, healthcare, medical and pharma, corporate and publishing industries that has an interest in identity and access management and secure, seamless access to digital content. Job roles could include Librarians and Library Managers, Information Professionals, Publishers, Product Managers, IT Professionals and Developers.Book tickets
“Topics and talks were relevant and interesting.”
“The programme was very topical, some good speakers and plenty of time for networking.”
“Excellent value for money, fantastic location and facilities and the speakers were interesting.”
(subject to change)
09:30 – 10:00
Registration, coffee, networking and exhibition
10:00 – 10:15
– Mike Brooksbank, managing director, OpenAthens
10:15 – 10:45
Opening keynote: Three models for UX design
– Dan Ramsden, creative director for user experience architecture, BBC
Dan will share three models for how he thinks about and practices user centred design. He’ll begin by sharing how Jesse James Garrett’s ‘Elements of User Experience’ got him started in the world of UX. He’ll then talk about the ‘double diamond’ model of divergent and convergent design thinking, as well as his own interpretation – Dan’s Fish. He’ll share stories of how the BBC put the audience at the heart of everything they do. And talk about the dangers of creating ‘unintentional information architecture’. Every design decision is an opportunity to make things easier or more difficult for your users. Dan will share his thinking on how we can be more intentional and user centred as we design and create software systems and the experiences they enable.
10:45 – 11:15
Plenary 1: Simplifying the SSO User Experience: The RA21 initiative moves into production
Todd Carpenter, executive director, National Information Standards Organization
The RA21 Project has been working for the past two years to improve the user experience of access to subscribed resources. After having reviewed some initial pilot technologies, RA21 is ready to roll out its recommended practice and launch an ongoing service to support user identity management and individual access to content. The project is now entering a new phase, in which interested parties will form a consortium to provide ongoing maintenance, outreach support, and governance to the effort moving forward. Todd will discuss what RA21 has accomplished, demonstrate the service, and provide an update on what is next for RA21.
11:15 – 11:45
Coffee, networking and exhibitions
11:45 – 12:15
Plenary 2: GALILEO for Life: Georgia’s Portal to Lifelong Learning
– Russell Palmer, assistant director for support services, GALILEO
GALILEO, the virtual library for the state of Georgia in the USA, entered 2017 with a vibrant and successful past, new leadership, and a strategic plan…that was last updated in 1995. The GALILEO team, assisted by the Carl Vinson Institute of Government, engaged its stakeholders in a strategic planning process. Through this initiative, our vision became clear: GALILEO facilitates the creation of knowledge and provides tools and resources for all Georgians to meet their lifelong learning needs.
In order to support this strategic vision, GALILEO set strategic goals with authentication as a cornerstone for future service development and customization. Russell Palmer, GALILEO Assistant Director, will explore the team’s determination to actualize this vision, and the role OpenAthens will play in GALILEO’s future.
12:15 – 12:45
Sponsored vendor lightning talks
1. Lean Library: Automating OpenAthens authentication to help end users and librarians alike
– Johan Tilstra, CEO & founder, Lean Library – a SAGE Publishing company
Johan will give us a potted history of Lean Library and how his idea for a library browser plugin offering context bound, ‘just in time’ and ‘just in place’ library services became today’s highly successful product. Lean Library is now in active use by numerous students and researchers from universities and corporations around the world. A short demo will show how Lean Library greatly reduces the cognitive load for OpenAthens users while providing librarians with a clear presence in their users’ workflow.
More speakers TBC
12:45 – 13:45
Lunch, networking and exhibition
13:45 – 14:45
a) Case studies:
1. “Can you do something with this data?”
– Samantha Heeson, electronic and data services librarian, Leeds Beckett University
Integrated data is key to effective data analysis, but disparate data is often the reality. University library analytics is one area where this is changing. It is being driven by a desire to better understand library users, whether they be students or academics, and thus support their successful learning, researching and teaching experience, as well as the need to manage budgets and collections.
This session is about enabling broader and deeper analysis of OpenAthens e-resource usage data and looks at a pilot project at Leeds Beckett University Library, which assessed the feasibility of integrating OpenAthens e-resource usage data, collected at the user ID level, with Student Record data.
2. Clinician training in the Queensland public health sector
– Cindy Slater, senior customer engagement manager, EBSCO
The session will provide an insight into how training is delivered to clinicians in Queensland Health and touch on challenges associated with ensuring all staff across this large geographic area have access to the resources, know how to access the resources, and how to get the most out resources.
3. Ups and downs of merging accounts
– Sonja van Montfort-van der Beek, head of libraries, Defra
The session will provide an overview of the account management project for Defra Libraries, describing the overall aims and objectives. As well as discussing the challenges of providing seamless access for staff who move regularly within the different Defra organisations, whilst also ensuring only relevant licensed resources are being accessed.
4. Creating a seamless reading experience with OpenAthens and PressReader
– Mark Ritchie, Director of libraries, PressReader
PressReader works with OpenAthens to build a seamless user experience, offering access to over 7,000 newspapers and magazines straight from the PressReader app. OpenAthens integrates well with the PressReader platform, giving students off-site access by logging in once using the same credentials they already use for other services at their institution. It’s one less thing to remember, and makes access easier than ever.
Our presentation will feature real examples of how PressReader works with OpenAthens to solve the problems of institutions around the world to elevate the user experience. Because while content matters, so does the way you access it and your students want an easy way to read stories that matter to them.
b) Workshop: User-centred publishing
– Vee Rogacheva, UX designer, OpenAthens
This workshop explores the challenges and opportunities for publishers to provide an improved online experience for their users. The first part of the workshop will look at the user journey for students and highlight behavioural trends which have an impact on the way students navigate online content. In the second part of the workshop, the audience will be invited to share and discuss ideas on how to turn the changing user behaviour into an opportunity to improve the way content is accessed and delivered.
c) OpenAthens sessions
1. Marketing OpenAthens to users
– Michelle Silvestre, marketing manager, OpenAthens
Top tips for marketing your digital content and promoting access through OpenAthens.
2. How to make the most of OpenAthens
– Joe Bromley, support analyst, & Jake Wiles, technical solutions expert, OpenAthens
Jake and Joe will showcase the latest and greatest in the OpenAthens admin area for librarians. You’ll hear all about new product functionality such as the reporting tool and other features that will help make your role as an OpenAthens administrator as easy as possible. This session is for people that have previously used the OpenAthens admin area. Take this opportunity to ask us any questions and to feedback on our product.
14:45 – 15:15
Coffee, networking and exhibitions
15:15 – 16:15
Panel debate: Piracy as a disruptor for change
– Emily Powell, knowledge and information specialist, College of Policing
– Naomi Korn, founder and managing director, Naomi Korn Associates
– More speakers (TBC)
Our library community generally talk about piracy in this context “Piracy is bad and SciHub has all our literature. Clearly this is unsustainable and not in the interests of publishers or librarians, so what are we going to do about it?”
Piracy exists for the same reason as Open Access – to increase the availability of academic information. It also creates leverage when negotiating licensing deals, especially with some of the larger publishers.
So should we as a community think about piracy as less of threat and more as an opportunity?
Join our panel session and take part in the debate around piracy and what we as a community need to do to make it easier for end users to access online content.
16:15 – 16:45
Plenary 3: OpenAthens product roadmap
– Adam Snook, product manager, OpenAthens
16:45 – 17:00
– Mike Brooksbank, managing director, OpenAthens
17:00 – 17:45
Some of the opening, guest speaker and Q&A session aim to appeal to all. We have aimed to deliver a range of breakout sessions and roundtables to appeal to job roles and industry sectors.
Join us for a complimentary drink before you travel home.
Please email email@example.com or call Beth Rutter on +44 (0)117 313 0466.
We are inviting a range of partners and suppliers to have small stands in the main networking and catering area of America Square Conference Centre.
As a not-for-profit organisation, we are asking for a nominal contribution towards event costs in order for us to deliver a quality conference that is a valuable learning and networking experience for our customers.
Sorry, no your ticket is not refundable if you are unable to attend or decide not to come. This is because of the nonrefundable contract terms of the venue. If the conference venue cancels the event, we will pursue ticket cost refunds on behalf of our customers. If OpenAthens need to cancel the event we will endeavour to refund ticket costs.
Yes. Please email us firstname.lastname@example.org with any changes to delegate names.
This is included when you register for your delegate place via Eventbrite. Click on the blue ‘Register now’ button above.
Tickets will be emailed – bring a printed copy or show us on your phone.
At this stage, we are capping delegates to two per organisation. This may change nearer the time.
You can confirm dietary needs and special requirements when registering for your delegate place via Eventbrite.
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