From librarian feedback to publisher discussion groups, honest and open communication with our wide community of customers and end-users is central to everything we do at OpenAthens.
The information management landscape has altered dramatically over the past twenty years, and since our inception we’ve been listening closely to the needs of all of our customers –both at the end-user level in institutions and organizations worldwide, and within the publishing industry – to ensure that the technology behind our products and services keeps evolving in step with the needs of users, and with the opportunities offered by new computing solutions.
Introducing the OpenAthens Publisher Manifesto
All of this speaks to our commitment to removing barriers to knowledge. Publishers – as the creators, curators and distributors of information – are integral to this information value chain, and the Manifesto commits OpenAthens to supporting publishers in managing access to knowledge by:
1. Providing the best end-user experience possible at the heart of authentication into e-resources and applications.
2. Enabling single sign-on that is simple to set up and easy to maintain within publishing platforms.
3. The use of common standards across SAML and other authentication protocols to deliver interoperability.
4. Providing a forum where all parties involved in access and authentication into eresources can share views and challenge orthodoxies.
5. Recognising that change is now constant, and that our services must continually evolve to meet new challenges.
The OpenAthens Publisher Manifesto underpins our work in three main areas:
– Supporting activities and initiatives throughout the industry by sharing our expertise and creating new forums to help teams from across the industry collaborate to tackle some of the major challenges in the field of IAM.
– Gathering additional feedback from service and identity providers through ongoing research to identify and highlight shared pain points for publishers, vendors, institutions, and end-users.
– Increasing harmony between identity and service providers by helping to establish common frames of reference, improve access pathways, and further developing the OpenAthens suite of products (for example, as you might have seen in our earlier blog post, a new cloud-based OpenAthens SP service is to be launched in 2017).
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