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Publisher workshop: improving user access and engagement

Jane CharltonBy Jane Charlton
Category - News

Monday 2nd September 2019

We’re hosting a workshop for publishers ahead of this year’s ALPSP Conference. Taking place on Wednesday 11 September from 8:30am to 12:30pm, the free, half-day workshop will be an opportunity for those in the publishing industry to hear about the latest research in user experience (UX) relating to accessing online content.

We welcome those attending ALPSP’s flagship event to arrive early and attend the session at De Vere Beaumont Estate in Old Windsor – the same venue as the conference – to gain an insight into improving user access and engagement.

The workshop will explore the problems associated with poor user experiences, provide an update on the work of RA21 including recommended practices, top tips on providing a better user experience and our own UX recommendations.

Attendees will have the opportunity to meet with OpenAthens UX designer Vee Rogacheva, technical solutions lead Kristina Symes, and international sales manager Kieran Prince. Breakfast and refreshments will be provided.

Ever committed to the evolution of the information industry and providing simple access to knowledge for the benefit of all, we continue to support publishers in improving users’ journeys to their content.

In July, we announced that applications were open for our inaugural Best Publisher User Experience Award. The award has been launched to inspire publishers across the globe to invest resource into putting the needs and experience of users at the heart of changes to digital services.

OpenAthens commercial director Jon Bentley said: “We are already seeing a number of publishers pressing ahead with changes to the user experience element of their platforms to improve institutional sign-in, highlighting the increasing focus on the importance of improving access to and engagement with valuable digital resources.

“The workshop is an opportunity for us to share our expertise in this field as industry leaders, but also for publishers to meet others in the sector and to discuss the latest on the topic.

“Places are limited so we encourage those interested to book as soon as possible!”

For more information visit our events page.

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