Secure single sign-on made easy – for you and your customers.

New to OpenAthens? |  Adding value for existing customers | What’s the best fit for you? |
Learn more about our service portfolio | Want to chat it through?

With over 25 years experience, we’re leading experts in federated single sign-on services worldwide. We understand the challenges publishers face in delivering access to data and information to those who need it.

Leave all the tricky technical work to us!

We make it simple and easy for you to provide remote access to your resource or service from any location. Our tailored support solutions will help you with complex technical set-up and systems integration.

Consultancy services for publishers and service providers

Our experts and range of value-added consultancy services can help you improve user experience and support your business goals.

“We expected it to be complex, and that was a benefit of using the consultancy.”  (John Leopold, software engineering manager, IOP Publishing)

New to OpenAthens?

We acknowledge that implementing federated single sign-on can be technically complex and challenging. As a trusted partner and experts in this space, our highly skilled team can help you to:

• Manage and navigate pre-setup requirements. Our comparison chart shows how we can save you time and money on tasks your team need to complete pre-setup.
• Free up your teams’ time to focus on other essential work. Our experts do the heavy lifting for complex technical aspects of set-up and systems integration.
• Access expert technical support. Our team are there for you every step of the way. You can also access our onboarding guide and peer support through our new discussion list to help you problem solve any technical issues.

If you want to join our identity federation and are happy with your existing SAML product, our basic support package may be the best fit for you.

Adding value for existing customers

In addition to your annual support and maintenance subscription, our team of experts can help you with:

• Platform and software migration. Single sign-on software can be complicated and take many months to implement. Our experts simplify and speed things up by handling the entire set-up and system migration process. Working alongside your team, we do a lot of the technical work for you. This frees up your team to focus on other projects. See our IOP Publishing case study.
• User experience health check. Get ahead of your competitors by offering a superior user experience. Our health check will help you:
  • See where to make improvements to your user journey.
  • Apply the NISO-approved RA21 recommended practices for improved access to online resources. Plus support for Seamless Access.
  • Comply with the latest accessibility regulations.
• Marketing support. We can help you reach out to libraries worldwide. We’ll also help you communicate effectively with your library customers through our outreach support.

What’s the best fit for you?

Choose from our basic, standard and enterprise packages. Our publisher consultancy services are available on a sliding scale according to your organisation size.

Learn more about our service portfolio

• Keystone single sign-on software
• Wayfinder organisational discovery service
• OpenAthens Federation

Want to chat it through?

Contact us to discuss your specific needs and requirements.