Many institutions around the world now use ‘institutional login’ for access to online resources such as databases, journals and books. Our login guide helps students and researchers to navigate how to get remote access to these valuable resources from home. Library customers are welcome to adapt this guidance for their library users.
1. Before you start searching, login via your institution.
A search on your library portal will give you search results of all the online resources you can access.
A search on your library portal or discovery search will give you access to all the resources your library subscribes to. You won’t need to login again during your browser session (usually 8 hours).
If you work for the NHS you can access online resources using your OpenAthens account. To apply for an account, first check if you are eligible. Then complete the NHS England form. It can take up to 7 days to verify your new account if you register from home. When you have your OpenAthens login details, use this login page to access NHS resources. Need more help? Contact your NHS OpenAthens administrator.
Some institutional staff and student employees may need to use multi-factor authentication to provide extra security and protect valuable data and information from being accessed illegally.
Guest access may also be possible depending on your institution’s alumni and visitor policy. Please speak to your library to get access.
2. Many publishers host PDF versions of resources. Make sure you can access and download PDF files.
3. Error messages on your browser? Here’s how to troubleshoot.
4. Get help from your library if you experience any problems getting access and if you would like advice about how to make the best use of online resources.
This will be your experience if you don’t login to your institution first.
1. Login via a publisher or information discovery website.
If you go straight to a discovery search or publisher website you’ll need to look for ‘sign in’ or ‘login’ on the homepage. Click on this and look for the OpenAthens, Shibboleth or ‘login via your institution’ button. Publishers’ login and terminology varies widely, so look for similar terms.
2. Find your institution by using the search box. This will take you to your institutional login page where you can use your institutional username and password to login.
Not every publisher has a search box. Instead, some list the national identity federation your institution is a member of. It can be pretty hard to know which identity federation to choose in order to find and login via your institution. Check this list of national federations to see which nation your federation resides in and then select the federation your institution resides in from the list on the publisher site. Your institution may also be a member of the OpenAthens federation which operates globally.
We strongly recommend you login via your institution first to avoid the confusing array of publisher login options.
3. Keep in mind that a search via Google, an information discovery search or publisher may display results that:
A search on your library portal will help avoid some of these issues.
Contact publishers directly and ask them to:
1. Follow our UX recommendations for improved access to content
2. Implement the NISO-approved guidelines for improved access to institutionally provided information resources
3. Consider you for user testing of any changes to your access experience
Our special thanks go to the following institutions on which this advice is based:
• Canterbury Christ Church University: Top tips for accessing online library resources from home
• National Institute for Health and Care Excellence (NICE): OpenAthens
• University of San Francisco: OpenAthens
• University College London: NHS OpenAthens accounts