Finding it a challenge to provide electronic access to library resources for your patrons?

Join us in this webinar to hear how Shaharima Parvin, Assistant Librarian at East West University in Bangladesh, is using OpenAthens to drive up patron usage of resources. Shaharima will describe her organisation’s setup, how they use OpenAthens tools, such as reporting, and also talk about what has changed for her library and its patrons during the pandemic. There will be a Q&A at the end so please join us with any questions you might have.

Speaker:
Shaharima Parvin, Assistant Librarian at East West University

The digital revolution has changed the relationship between libraries/librarians and end-users. Many libraries have had to strengthen their digital presence to survive, especially over the last 12 months.

Part of making libraries accessible and effective is to install tools that allow them to demonstrate and monitor the library’s impact on its users.

In this webinar, we will be discussing the importance of reporting and the key metrics you need to look out for, whether it is to identify bottlenecks, improve services or better allocate budgets. We’ll have a roundtable with Alex Collins, application analyst at Anglia Ruskin University, and Cristina Ruiz de Asua, academic librarian at Nescot, where they will discuss how they use reporting in their overall strategy and best practices. We’ll also have a Q&A session towards the end of the event.

Panellists:
Alex Collins, application analyst, Anglia Ruskin University
Cristina Ruiz de Asua, academic librarian, Nescot

Chair:
Emma Wilson-Shaw, e-resource manager at OpenAthens

Hear from Caroline Gauld, Discovery Manager at the University of Melbourne, about their experience with the OpenAthens & Lean Library integration.

Discover how the University of Melbourne increased active users by nearly 50% during the pandemic, whilst maintaining data security. This webinar will also explore the challenges faced and discuss important lessons learned.

Speakers:

• Caroline Gauld, Manager Discovery, University of Melbourne
• James Edwards, International Sales Manager, OpenAthens
• Matt Hayes, Managing Director, Lean Library

One of the biggest complaints librarians tell us about is the poor user experience on publisher websites. A core aim of OpenAthens and SeamlessAccess is to work with publishers to improve user experience on their platforms. Together the two services help to bring cohesion across publisher platforms and give library patrons an industry-leading, simple sign-on process.

We’re excited to share results of a successful collaboration with IOP Publishing pilot to test integration of OpenAthens Wayfinder organizational discovery service with the SeamlessAccess service to help achieve this goal.

Our free webinar will be of interest to providers of digital content and services, librarians, learners and researchers.

Speakers:

Matt Keen, product manager – access & entitlement, IOP Publishing
Jake Smallridge, product manager, OpenAthens
Heather Staines, publisher outreach, SeamlessAccess

A case study with the University of Melbourne Library

Is your library website the first place your users access resources? How are students and staff engaging with your library online? How do you balance positive UX with the issue of data privacy? How do you use this information to improve your library set-up?

Join Caroline Gauld, Discovery Manager, and Hannah Armitage, Discovery UX Specialist, from the University of Melbourne as they discuss their investigation into how users access their resources and how they used these findings to deliver a world class library service using a range of features from OpenAthens, EBSCO and more.

Listen to our webinar recording to find out more about some of the innovations this year’s publisher award finalists have made to improve the user experience.

About the award

Our Best publisher user experience award puts the spotlight on those publishers that strive to put their users at the heart of their service design with the simple aim of giving users easy access to their content.

The award builds on our ongoing commitment to drive forward innovation in the information industry and to make access to knowledge as easy as possible for end users.

Finalists

• Monique Silva, UX lead for Health Data Research. Health Data Research UK aims to unite the UK’s health data to enable discoveries that improve people’s lives.
• Guy Spyropolous, product manager, nkoda. nkoda is the world’s largest digital sheet music library, all on subscription.

Damian Stewart, head of UX at Emerald Publishing gave an update on Emerald Insight since winning our award in 2020.

Hear one library’s experience with legacy IP authentication services and OpenAthens. EBSCO will talk to a university librarian about his experiences with authentication methods in the following areas:

• User privacy and data
• User experience
• Implementation

Speakers:

• Dr. Greg Davis – Assistant Director for Assessment and Planning, Iowa State University Library
• Amanda Ferrante, MLIS – Product Manager for Authentication Solutions, EBSCO Information Services

How can our team of experts help you improve user experience and support your business goals?

In this webinar we discuss the challenges around implementing federated single sign-on and how our team of experts can help you:

• Manage and navigate pre-setup requirements
• Free up your teams’ time to focus on other essential work
• Access expert technical support.

We also explore how we can add value for existing customers through:

• Platform and software migration
• User experience health checks
• Marketing support

An OpenAthens and Elsevier webinar.

If it wasn’t the case before, ‘digital first’ and remote access to content and services is now the strategy of choice for most places of learning. If you’ve spent a ton of cash on developing online content, the last thing you want is someone to come along and steal it. Unfortunately, piracy is very much alive and kicking.

So why are learners and researchers still turning to free and pirate sites for content?

Our presenters will discuss why it is important to put a simple, seamless user access journey firmly on your product roadmap, ensuring that ‘login via your institution’ is the first login choice. We’ll also explain how OpenAthens can work with publisher’s product and development teams to improve the user access experience.

Presenters

• Sari Frances, director of content protection services, Elsevier
• Kieran Prince, international sales manager

Who should watch?

CEOs, product and platform managers, UX and UI managers working for publishers, platform providers, research tools and other service providers.

This month, we will be focusing on the important of a local directory connection (LDI). This includes:
– How the user experience improves with a LDI
– Examples and best practice of LDI in different customer-types
– How you can set up your LDI yourself!
– How we can set it up for you with a managed service

This episode will be hosted by Sophie, marketing officer, and Ian Allchurch, 1st line support analyst.

As always, bring your questions!

1. This is our second webinar in our new monthly series for publisher and service provider members of the OpenAthens Federation! Our goal is to remove some of the mystery around authentication, provide useful industry insights and ultimately, ensure you’re getting the most out of our products and services.

We’re carrying on this month with all things ATTRIBUTES. We’ll explore this topic in detail with you and leave plenty of time for questions.

Hosted and presented by Kieran, international sales manager, and Sophie, marketing officer, from the OpenAthens team.

This is the sixth episode in a series of monthly webinars about OpenAthens 101: A guide for our librarians, designed to ensure all our institutions are getting the most out of OpenAthens regardless of their experience! It is for you only – our library customers.

CLICK HERE FOR LINKS USED!

We will be focusing on the following topics:
– Best practice of promoting OpenAthens to your users
– Best practice of promoting your resources
– Best practice of engaging faculty and staff members

This week, we will be joined by Blake Anderson, account manager, and Adam Snook, technical consultant.

As always, there will be time for you to ask questions and offer suggestions for future webinar topics!

This is our first webinar in our new monthly series for publisher and service provider members of the OpenAthens Federation! Our goal is to remove some of the mystery around authentication, provide useful industry insights and ultimately, ensure you’re getting the most out of our products and services.

We’re starting the series off with the one of the most important – but widely misunderstood topics – federations. We’ll explore this topic in detail with you and leave plenty of time for questions.

Hosted and presented by Kieran, international sales manager, and Sophie, marketing officer, from the OpenAthens team.

What role does AI play in the scientific research process? How is AI helping librarians to curate and manage their collections? Join us for our two-part webinar on how AI is shaping the future of scientific knowledge, June 29 at 4pm BST / 8am PST.

In the first part of this webinar, we’ll discuss how artificial intelligence (AI) is transforming the scientific research process, freeing up time for researchers to apply their unique understanding of science for bigger societal impact.

In the second part of this webinar, we’ll discuss how AI is helping librarians to curate and manage their collections and changing the way libraries think about metadata categorization.

Speakers:

• Sebastian Kohlmeier, senior manager of program management and business operations, Allen Institute for AI and Semantic Scholar.
• Manisha Bolina, Vice President of Business Development, Yewno.

This is the fifth webinar in a series of monthly webinars about OpenAthens 101: A guide for our librarians, designed to ensure all our institutions are getting the most out of OpenAthens regardless of their experience.

The agenda for this month is:

– How do I check if a resource is federated or proxy? And what does that mean?
– What information do I need to give to a publisher to enable OpenAthens access?
– How do I test access is working?
– How do I add a new resource to my library catalogue/intranet page?
– Where can I go for help?

Speakers:

• Blake Anderson, account manager, OpenAthens
• Iain Allchurch, 1st line application support analyst, OpenAthens

Register to attend or receive the recording.

Institutions and publishers support a range of authentication methods. It isn’t always clear to people how federated access works or how the different federated single sign-on solutions work together.

Our webinar will explain how federated access solves some of the pain points library users experience when accessing content and services remotely. We’ll discuss the importance of open standards and consistency in the user journey to content on publisher websites. We’ll also clarify the difference between the federated access options and how they all work together. OpenAthens, Shibboleth, Seamless Access and GetFTR are some of the solutions we’ll cover. Finally, we’ll discuss some of the key issues around access to content and any burning questions you have in our speaker panel session.

Panel speakers:
• Todd Carpenter, Executive Director at NISO
• Kieran Prince, International Sales Manager at OpenAthens
• Jennifer Sterling, Librarian and Archivist at William Penn University
• Ralph Youngen, Director of Publishing systems at ACS
• Chaired by Amanda Ferrante, Product Manager of Authentication Solutions, EBSCO
• Hosted by Kim Cadieux, Product Marketing Manager, EBSCO

Three reasons to join us:

1. Learn about how our usage statistics can help prove the value and importance of the library and content you provide to an organisation
2. Understand how OpenAthens can connect to your existing SSO infrastructure to allow for a better user experience and less administrative work for the library
3. Find out how OpenAthens can help increase the usage of your resources/subscriptions

Learning outcomes:

– After this demo, you will know the difference between IP/proxy recognition and SAML authentication
– You will also understand how OpenAthens can make it easier to share content with fellow researchers, staff or students
– You will understand how you can allow access to specific resources for certain groups of users. Helping to save money on subscription costs and offer a wider selection of content

Speakers:
This product demo will be lead by James Edwards. James is our international sales manager at OpenAthens, and helps different organisations all over the world move to OpenAthens as their access management solution.

This is the fourth webinar in a series of monthly webinars about OpenAthens 101: A guide for our librarians, designed to ensure all our institutions are getting the most out of OpenAthens regardless of their experience.

The agenda currently stands at:

1. How do I control library resource access?
2. What’s the difference between an OpenAthens permission set and attribute permissions on my local connection?
3. What is an OpenAthens sub-organisation and how do I use them?
How do I report across my sub-organisations?
4. Can I customise the OpenAthens log-in page for my different partner institutions or overseas campuses?

Speakers:

• Stacey Pattie, senior implementation specialist, OpenAthens
• Scott Anderson, Millersville University
• Robert Scaysbrook, head of sales, OpenAthens

Now more than ever, having remote access to resources is a top priority of educational institutes across the UK.

This webinar will be presented by James Edwards. He will be presenting our new service offer for UK schools and colleges, exploring what’s included, the benefits and additional extras available.

Speakers:

• James Edwards, international sales manager

This is the third webinar in a series of monthly webinars about OpenAthens 101: A guide for our librarians, designed to ensure all our institutions are getting the most out of OpenAthens regardless of their experience.

This month will cover:
1. Reporting part 2
2. Discovery hints
3. Redirector links
4. Forwarding users after activation
5. Your suggestions and questions!

Speakers:

• Robert Smith, second line analyst

Register to attend live or receive the recording.

Should we really be using passwords in 2020? The average number of login accounts is 90 – that’s a lot of passwords to remember or store somewhere. Many of those passwords are re-used for other services making them easier to hack. 81% of account breaches are due to weak or stolen passwords and over 2.3 billion were leaked in 2017 alone – and those are the one’s we know about. Industry losses of billions of dollars, loss of personal data and privacy and a poor experience for the end user are more than good enough reasons to think again. Surely there’s something better? This webinar is presented by David Orrell, applications architect, OpenAthens, following on from his plenary session at Access Lab 2020.

Speakers:

• David Orrell, applications architect, OpenAthens

Register to attend live or receive the recording.

An EBSCO and OpenAthens webinar.

Hear answers to the most frequently asked technical questions about OpenAthens single sign-on authentication. We’ll discuss access management federations and the technology behind them, including how federated access can reduce administrative burden for both the library and their IT team.

Demonstrations in the OpenAthens dashboard will cover security features and configuration.

Speakers:

• Jake Wiles, OpenAthens
• Amanda Ferrante, EBSCO

This is the second webinar in a series of monthly webinars about OpenAthens 101: A guide for our librarians, designed to ensure all our institutions are getting the most out of OpenAthens regardless of their experience.

Thank you all for your engagement in the first webinar, the second will be covering the following topics as suggested by you:

1. Reporting and statistics – how to get the most out of your reporting
2. Managing connections and local directory connections
3. Schema editor
4. Forwarding users after activation
5. Time for questions!

Speaker:

Blake Anderson, OpenAthens account manager

An OpenAthens webinar.

Join our webinar on Thursday 20 February to find out more about some of the innovations our publisher award finalists have made to improve the user experience.

About the award

Our Best publisher user experience award puts the spotlight on those publishers that strive to put their users at the heart of their service design with the simple aim of giving users easy access to their content.

The award builds on our ongoing commitment to drive forward innovation in the information industry and to make access to knowledge as easy as possible for end users.

Presenters

• Tim Inman, product manager, Bloomsbury Publishing: Bloomsbury Digital Resources
• Alex Evans, lead product owner, Cambridge University Press: Cambridge Core
• Damian Stewart, head of UX, Emerald Publishing: Emerald Insight

Moderator

• Jane Charlton, marketing manager, OpenAthens

An OpenAthens webinar

Access to academic content is a missing link in the publishing cycle, resulting in a poor user experience.

Responsibility and ownership of this problem is falling through the gaps between publishers and librarians, resulting in a sub-optimal experience to researchers and other uses of publisher platforms.

This webinar will discuss:

1. The current researcher experience, current barriers and the importance of a good access experience
2. Responsibility and ownership of the problem
3. Recent initiatives that are driving change in this area

Panelists

• Vee Rogacheva, UX designer, OpenAthens

Moderator

• Sophie Allen, sales and marketing administrator, OpenAthens

An OpenAthens webinar.

Access to academic content is difficult, confusing and inconsistent across the different content platforms. Researchers and learners struggle to navigate the complex ecosystem of tools and platforms available to them and opt for alternative sources like ResearchGate or Open Access journals.

To improve the current user experience publishers will need to work together, making it easier for learners and researchers to access content available to them.

Our 10 UX recommendations explore the access experience for users associated with a library, not individual subscribers. Most of what’s covered here apply to publishers and service providers offering a single-sign-on institutional access option on their platforms. Building on the NISO approved RA21 recommended practices, this blog aims to help publishers navigate the world of access options.

Panelists

• Vee Rogacheva, UX designer, OpenAthens

Moderator

• Sophie Allen, sales and marketing administrator, OpenAthens

An OpenAthens and EBSCO webinar.

Spending too much time and effort grappling with usage data for the electronic resources you offer? Learn how to unlock accurate and actionable reports while providing single sign-on access to your users. See what type of data becomes available when you use OpenAthens. Improve user access and unleash flexible reporting features to make your job easier. Register to realize the possibilities. The agenda will include:

• A brief overview of OpenAthens features and functionalities
• A walkthrough of the reporting capabilities and benefits available through OpenAthens
• A demonstration of OpenAthens usage data
• A look at how to get even more granular with the help of your IT department

Sign up to join live or receive the recording.

Panelists

• Amanda Ferrante, Authentication Specialist, EBSCO
• Robert Scaysbrook, Head of OpenAthens Identity Sales, OpenAthens

Moderator

• Rebecca Jozwiak, Library Journal

For library patrons, getting to the right scholarly content is often more complex than needed. This webinar will demonstrate how the combined power of Lean Library and OpenAthens greatly simplifies library patrons’ user journeys.

Attend this webinar to learn:

1. How OpenAthens and Lean Library work in tandem to allow easy access to content, from anywhere
2. How to further drive usage of e-resources
3. How to increase the online visibility of the library, and gain credit for making patrons’ lives easier

Click for the 4pm AEDT webinar recording

Click for the 3pm GMT/ 10am EST webinar recording

Panelists

• Johan Tilstra, founder and CEO, Lean Library
• Robert Scaysbrook, head of sales, OpenAthens

Moderator

• Michelle Tan, Sr. manager business development, Lean Library